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Frequently asked questions
- ZZIMCAR helps travelers find affordable rental cars worldwide from trusted suppliers. You can easily compare rental car prices and book vehicles in many destinations around the world.The platform is especially strong in East Asia, with extensive coverage in Jeju Island, Korea, Okinawa, Japan, and Guam, making it easy to find great rental car deals in some of the region’s most popular travel destinations.
- The English version of ZZIMCAR is designed for international travelers, making it easy to search and book rental cars using credit cards issued outside South Korea. It highlights rental car deals that are available to non-Korean drivers.The Korean version offers a broader range of mobility services, including rental cars, flights, tour taxis, and buses, providing additional travel options for users in Korea.
- Yes. Only registered members can make rental car reservations. After searching and comparing prices, if you find a product you like, you can quickly sign up by entering a few simple details. Please complete the registration process before proceeding with your reservation.
- ZZIMCAR is an intermediary platform that allows you to compare services offered by various providers. Each service provider is responsible for its own products, information, transactions, and refund policies.However, ZZIMCAR also provides customer support to help facilitate communication and assist in resolving issues between customers and providers.
- No, the person booking the vehicle does not need to be the driver. However, the designated driver must be specified at the time of booking and must meet the rental company's age and license requirements.
- Most rental locations accept both cash and credit cards. However, accepted payment methods may vary by location and card type, so we recommend confirming in advance.
- Modifications to existing reservations are not allowed. To make changes, you must cancel your current booking and create a new one. Please review the cancellation policy beforehand, as fees may apply.
- Yes. Most locations restrict rentals to drivers aged between 21 and 85. Please refer to the Vehicle Rental Terms and Conditions for specific requirements at your rental location.
- Possibly. Some rental companies allow additional drivers, usually for an extra fee. Note that only registered drivers are covered by insurance. Please contact the rental company directly to confirm their policy.
- Yes. Some rental providers adjust rates depending on the driver's age. This policy varies by company and location.
- If your flight is canceled, contact the rental provider as soon as possible to check their refund or rescheduling policy.
- If you're going to be late, notify the rental location immediately. Unreported late returns may result in additional charges.
- If the vehicle is damaged or breaks down, contact the rental company right away for instructions. Failing to report the incident could void your insurance coverage.
- Refunds are usually processed within 3 to 14 business days, depending on your payment provider.
- Cancellation fees are determined by the rental provider. You can find the specific terms in your reservation details.